Customer reviews, ratings, delivery feedback and buying experiences for IKEA.
www.ikea.comGreat
Average rating
Great
1340 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 from the latest 1000 of 1340 approved reviews
milan
Verified customer
The strongest part of this IKEA purchase was the overall experience. Overall, the order felt straightforward and left me satisfied. I would be happy to use IKEA again based on this order.
Doris B
Verified customer
The shipping process on my IKEA order did not meet my expectations. I expected clearer delivery information from IKEA. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from IKEA.
Dan B
Verified customer
I was generally happy with the look of the furniture from IKEA. I did not have much to complain about by the end of the order. Overall I was satisfied, though there is room for the process to be sharper.
Noah King
Verified customer
Modern and clean look which fits well in my room. Not super sturdy but good enough.
Jack Green
Modern look but not super durable.
Chloe Reed
Verified customer
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
Olivia Hall
Verified customer
Exactly what I needed for my student flat.
Jake Allen
The instructions were confusing and a few parts didn’t line up properly. It ended up taking way longer than expected.
Ryan White
Instructions were confusing and parts didn’t align properly.
Sophie Lee
Verified customer
Had to go back to store because screws were missing.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included. Rating totals use all 1340 reviews; topic and complaint signals use the latest 1000 reviews.
Average rating
4.2
based on approved reviews
Approved reviews
1340
used for rating totals
Complaint signals
179
low rating or issue keywords in latest 1000
Product quality
639 reviewsValue for money
500 reviewsAssembly
254 reviewsBed / mattress comfort
211 reviewsOutdoor furniture durability
201 reviewsPackaging
180 reviewsReturns & refunds
135 reviewsSofa comfort
135 reviewsProduct quality is mentioned in 639 reviews for IKEA. Customers may refer to materials, build quality, comfort, finish or durability.
Returns or refunds are mentioned in 135 reviews for IKEA. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
1340
approved reviews used publicly
Verified customers
987
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
4 Sept 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
IKEA is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read IKEA feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from IKEA, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
IKEA currently has 1340 approved customer reviews with an average rating of 4.2 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Cheap Furniture Brands page can help you compare broader customer feedback in this category. You can also review best furniture brands based on customer reviews for a wider market view.
Have you bought from IKEA? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for IKEAReviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
Incentivised reviews must be disclosed, and suspicious content can be reported for manual review.
Global furniture retailer known for affordable flat-pack furniture and home accessories.
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
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IKEA has 1340 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved IKEA reviews on this Furniture Brand Reviews profile page.
2 approved reviews mention delivery experience. 550 approved reviews mention product quality. 259 approved reviews mention customer service. 499 approved reviews mention value for money. 4 approved reviews mention returns or after-sales support.
Yes. Customers can submit a review for IKEA. New reviews are moderated before publishing.
987 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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